Personal Assistance Services
Users Manual


Table of Contents

Acknowledgments
Purpose
Independent Living Philosophy
Assessing Yourself
Self Esteem
Goals
Finding a Personal Assistant
Personal Assistance Market
Qualities to Look For
Attitudes to Look Out for in Hiring a PA
Feelings of Desperation on Decision Making
Abuse / Protecting Yourself
Self Marketing Tools
Personal Profile
Job Description
Work Schedule
Advertising: Where & How
What to Include in the Newspaper Ad
Using An Application
Obtaining References
Criminal Background Checks
Interviewing
Screening Over the Phone
In - Person Interview Questions
Reference Checking Questions
Making Choices / Back Up
Source of Funds
The Contract Agreement
Tax Information
Training Your Assistant
Getting Things Done
Communication
Boundaries
Assertiveness
Mutual Respect
People with Unique Communication
Aggression
Compromise
Conflict
Getting Organized
Standards of Behavior
Confidentiality
Self Marketing Work Tools
Task List Worksheet
Work Schedule
Job Description Sample
Job Description Worksheet
Job Description Worksheet 2
Advertisement
Background Checks
Personal Profile Example
Employer Personal Profile Worksheet
Flyer
Getting the Tools Together
The Hiring Process
The First Day
Application
References
Applicant Information Sheet
Personal Assistant Agreement
Discussion List
Terms of Conflict Resolution
Emergency Information
Reference Questions
Phone Screening Questions
In-Person Interview Questions
Disability Resources

Acknowledgments

 

The Personal Assistance Services User Manual would not have been possible without the work efforts and support of others before us who contributed to the original Attendant Care Manual.

Appreciation and gratitude are extended to all those who shared their ideas and expertise past and present. A special thanks to members of Project PAS-Port for Change for their contribution.

This document was coordinated by Celia Casper on a VISTA assignment for the Washington Coalition of Citizens with disABILITIES, at the Independent Living Service Center located in Everett, WA, and the Disability Resource Network located in Redmond, WA.. These Centers are funded by a grant from the Department of Education and the services provided are: Information and Referral, Peer Support, Skills Training, and Advocacy and Employment.

 

FOR MORE INFORMATION CONTACT:

 

Independent Living Service Center

607 SE Everett Mall Way, Suite 9B
Everett, WA 98208
425-347-5768V/TTY or
1-800-315-3583 V/TTY Western WA only

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